Ride-linked communication05

Text and voice messages that remain tied to the ride

Both sides can coordinate pickup through text and voice, with typing, delivery, and message controls before chat becomes a read-only record after completion.

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Customer-to-driver chat
Driver typing indicator
Read-only chat after a ride

What this page covers

Short, direct communication with the route as context

The screens cover sending and recording, delivery states, message actions, and archiving after the ride.
  • 01

    Text and voice messages

  • 02

    Typing, read, and delivery states

  • 03

    Edit or delete with confirmation

  • 04

    Read-only conversation after completion

Customer app

See how the customer app connects to the full operation

We can walk through a real ride from place selection to settlement and rating, including how every decision appears to drivers and operators.
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